Features and support

The Airlock Microgateway is available in two editions:
Community edition: Works without a license key but has limited functionality and public community support.
Premium edition: Requires a commercial license. Includes the full feature set and premium support.

More information about support can be found in the Support information section below.

Community vs. premium features

The following table gives an overview of all features and how they are available in which edition:

Functionality	Community edition (free)	Premium edition
Reverse Proxy TLS termination, URL rewriting, cookie store	Yes	Yes
Selected Deny Rules SQLi or XSS attack prevention, sanity checks	Yes	Yes
Session Management Keep multiple instances in sync via Redis	Yes	Yes
Connect Airlock IAM Access control and authentication	Yes	Yes
Denial-of-Service (DoS) Protection Limits, Request Freq., IPs/Session	Yes	Yes
Client Certificates Authentication with client certificates	Yes	Yes
Prometheus Metrics Monitoring and alerting using Prometheus	Yes	Yes
Customized Reporting Stack Log and reporting stack based on ELK, with built-in Airlock dashboards	Yes	Yes
OpenAPI Enforcement Enforce OpenAPI/Swagger specifications	Log only	Yes
JWT Access Tokens Verify tokens, access decisions based on token details	Log only	Yes
All Deny Rules Over 30 more groups of blacklist rules	Log only	Yes
Custom Deny Rules Custom rules for blocking traffic	Log only	Yes
Encoding Enforcement Option for strictly enforcing UTF8	No	Yes
More Security Features Allow Rules, CSRF Tokens, HTTP Parameter Pollution, Multipart Parser, URL Encryption	Log only	Yes
Support	Community Support	Premium Support
Service Life	1 year after publication (per release)	Continuous (according to license)

Log only		This means that a feature is only available in a non-enforcing mode. For instance, detected attacks are logged but not blocked. Access tokens are verified, but requests are not stopped if tokens are invalid. Using the "log only" mode, features can be evaluated, but their full preventive power is available in the premium edition only.
Service life restriction		We take security seriously. Using up-to-date software is an important pillar in any security strategy. Therefore, we restrict the lifetime of releases to one year after publication in the community edition. This will motivate users to keep their Airlock Microgateway image up-to-date.

Which features am I missing with the community edition?

The community edition only supports a restricted feature set. To find out which security features would provide additional protection with the premium edition, follow the instructions in Limitations of the Community Edition.

Try the premium features

To test the premium features for free, we are happy to send you a time-limited license. Contact us on https://airlock.com/microgateway-premium to get your trial license.

Support information

The Airlock support process distinguishes between the Community and Premium edition of Airlock Microgateway .

Community edition

A public forum for questions and free support around the Community edition is available under Airlock Community Support Forum.

Posting is possible for registered users.
The forum is managed by Airlock employees.

Premium edition

Support with detailed analyses of your specific case and guaranteed SLAs is offered for licensed/trial Premium editions only.

The Airlock online ticketing is available for customers and partners with premium support.
Ergon can support you in your individual Airlock projects. Depending on the type and scope of project support, e.g. in case you need engineering power by Ergon, support cases could generate costs. See our Techzone article Billing of support cases for more information.