Features and support
  • The Airlock Microgateway is available in two editions:
  • Community edition: Works without a license key but has limited functionality and public community support.
  • Premium edition: Requires a commercial license. Includes the full feature set and premium support.

More information about support can be found in the support information section below.

Community vs. premium features

The following table gives an overview of all features and how they are available in which edition:

Functionality
Community edition (free)
Premium edition
Reverse Proxy
TLS termination, URL rewriting, cookie store
Yes
Yes
Selected Deny Rules
SQLi or XSS attack prevention, sanity checks
Yes
Yes
Session Management
Keep multiple instances in sync via Redis
Yes
Yes
Connect Airlock IAM
Access control and authentication
Yes
Yes
Denial-of-Service (DoS) Protection
Limits, Request Freq., IPs/Session
Yes
Yes
Client Certificates
Authentication with client certificates
Yes
Yes
Prometheus Metrics
Monitoring and alerting using Prometheus
Yes
Yes
Customized Reporting Stack
Log and reporting stack based on ELK, with built-in Airlock dashboards
Yes
Yes
OpenAPI Enforcement
Enforce OpenAPI/Swagger specifications
Log only
Yes
JWT Access Tokens
Verify tokens, access decisions based on token details
Log only
Yes
All Deny Rules
Over 30 more groups of blacklist rules
Log only
Yes
Custom Deny Rules
Custom rules for blocking traffic
Log only
Yes
Encoding Enforcement
Option for strictly enforcing UTF8
No
Yes
More Security Features
Allow Rules, CSRF Tokens, HTTP Parameter Pollution, Multipart Parser, URL Encryption
Log only
Yes
Support
Community Support
Premium Support
Service Life
1 year after publication
(per release)
Continuous
(according to license)
Log only
This means that a feature is only available in a non-enforcing mode. For instance, detected attacks are logged but not blocked. Access tokens are verified, but requests are not stopped if tokens are invalid. Using the "log only" mode, features can be evaluated, but their full preventive power is available in the premium edition only.
Service life restriction
We take security seriously. Using up-to-date software is an important pillar in any security strategy. Therefore, we restrict the lifetime of releases to one year after publication in the community edition. This will motivate users to keep their Airlock Microgateway image up-to-date.

Which features am I missing with the community edition?

The community edition only supports a restricted feature set. To find out which security features would provide additional protection with the premium edition, follow the instructions in Limitations of the Community Edition.

Try the premium features

To test the premium features for free, we are happy to send you a time-limited license. Contact us on https://airlock.com/microgateway-premium to get your trial license.

Support information

The Airlock support process distinguishes between the Community and Premium edition of Airlock Microgateway .

Community edition
A public forum for questions and free support around the Community edition is available under Airlock Community Support Forum.
  • Posting is possible for registered users.
  • The forum is managed by Airlock employees.
Premium edition
Support with detailed analyses of your specific case and guaranteed SLAs is offered for licensed/trial Premium editions only.
  • The Airlock online ticketing is available for customers and partners with premium support.
  • Ergon can support you in your individual Airlock projects. Depending on the type and scope of project support, e.g. in case you need engineering power by Ergon, support cases could generate costs. See our Techzone article Billing of support cases for more information.