Password reset example: Using email verification and mTAN as 2nd factor

  1. Start self-service on login page:
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  3. Enter username:
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  5. Feedback message that an email has been sent:
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  7. Optional: After user clicked on the link in the email, an OTP code is required (as 2nd factor):
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  9. Choose a new password:
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  11. Confirmation: 
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