By default, Airlock Gateway terminates requests which take longer than 18 hours. Since requests from Outlook clients could run much longer, it is recommended to disable the gateway's HardChild timeout.
Procedure-related prerequisites
- The previously described configuration steps have been carried out.
Instruction
- Go to: Expert Settings >> Security Gate / Apache.
- Select ON to enable the Security Gate Expert Settings.
- Enter following Expert Settings:
- The configuration has been updated successfully.
HardChildTimeout "0"