By default, Airlock Gateway terminates requests which take longer than 18 hours. Since requests from Outlook clients could run much longer, it is recommended to disable the gateway's HardChild timeout.
Procedure-related prerequisites
- ●The previously described configuration steps have been carried out.
Instruction
- 1.Go to: Expert Settings >> Security Gate / Apache.
- 2.Select ON to enable the Security Gate Expert Settings.
- 3.Enter following Expert Settings:
HardChildTimeout "0"